Spanish-Speaking Premium Support Specialist

EU Best Jobs; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A prominent recruitment agency is looking for a customer service representative in Barcelona. The role involves delivering exceptional service, managing customer inquiries, and collaborating with teams. Ideal candidates possess excellent Spanish and English skills, along with experience in premium service environments. The agency offers relocation support to Greece, a competitive salary structure, healthcare benefits, and professional growth opportunities. Join a dynamic team that values empathy and customer satisfaction.

Servicios

Competitive monthly salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Formación

• Previous experience in customer service, ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Conocimientos

Excellent Spanish language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor’s degree preferred

Descripción del empleo

A prominent recruitment agency is looking for a customer service representative in Barcelona. The role involves delivering exceptional service, managing customer inquiries, and collaborating with teams. Ideal candidates possess excellent Spanish and English skills, along with experience in premium service environments. The agency offers relocation support to Greece, a competitive salary structure, healthcare benefits, and professional growth opportunities. Join a dynamic team that values empathy and customer satisfaction.