Spanish-speaking Medical Support Specialist – Lisbon

Cross Border Talents; Huelva; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight reimbursement

Health insurance

Portuguese language classes

Career development

Relocation support

Job summary

Cross Border Talents in Lisbon is seeking a fluent Spanish-speaking customer service professional to support customers across channels and deliver an outstanding experience. You must be eligible to work in Portugal and be available to start on November 23.

Responsibilities include responding via phone, email, and chat; resolving inquiries; providing accurate information; and escalating complex issues when needed. 40 hours weekly with rotating shifts and relocation support are offered.

Qualifications

• Fluent Spanish, written and spoken.
• English level B1/B2.
• Typing speed of 20+ wpm.
• Strong communication and problem-solving skills.
• Customer-focused attitude.

Responsibilities

• Respond to customers via phone, email and chat.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing 20+ wpm

Customer service

Communication skills

Job description

Cross Border Talents in Lisbon is seeking a fluent Spanish-speaking customer service professional to support customers across channels and deliver an outstanding experience. You must be eligible to work in Portugal and be available to start on November 23.

Responsibilities include responding via phone, email, and chat; resolving inquiries; providing accurate information; and escalating complex issues when needed. 40 hours weekly with rotating shifts and relocation support are offered.