Spanish Medical Support Specialist — Lisbon

Tavrion Dynamics; Badalona; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

12-month contract

40 hours per week

Job summary

Tavrion Dynamics in Lisbon is seeking a fluent Spanish-speaking customer service professional to support patients across channels, resolve inquiries, and deliver an outstanding experience. You must be eligible to work in Portugal and be available to start on November 23.

The role offers a 12-month contract, 40 hours per week with rotating shifts, flight reimbursement, health insurance, language classes, and relocation support to Lisbon. Training and career development are provided.

Qualifications

• Fluent Spanish, spoken and written.
• English B1/B2 proficiency.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish fluency

English B1/B2

Typing 20 WPM

Communication skills

Problem solving

Customer focus

Job description

Tavrion Dynamics in Lisbon is seeking a fluent Spanish-speaking customer service professional to support patients across channels, resolve inquiries, and deliver an outstanding experience. You must be eligible to work in Portugal and be available to start on November 23.

The role offers a 12-month contract, 40 hours per week with rotating shifts, flight reimbursement, health insurance, language classes, and relocation support to Lisbon. Training and career development are provided.