Spanish Medical Support Specialist - Lisbon

Cross Border Talents; Bilbao; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Comprehensive health insurance

Free Portuguese language classes

Flight ticket reimbursement

Relocation support

Full training and career development

Job summary

Cross Border Talents in Lisbon is hiring an enthusiastic Spanish-speaking customer service representative for an international medical device company. You will support customers via phone, email, and chat, resolve inquiries, and deliver an outstanding experience.

Requirements include fluent Spanish, English level B1/B2, and a typing speed of 20+ wpm. The role is 40 hours per week on a 12-month contract, with shifts, travel none.

Qualifications

• Fluent in Spanish, written and spoken.
• English B1/B2 proficiency.
• Typing speed 20+ wpm.
• Strong communication and problem-solving.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish fluency

English B1/B2

Typing 20+ wpm

Communication skills

Customer focus

Basic IT & social media

Job description

Cross Border Talents in Lisbon is hiring an enthusiastic Spanish-speaking customer service representative for an international medical device company. You will support customers via phone, email, and chat, resolve inquiries, and deliver an outstanding experience.

Requirements include fluent Spanish, English level B1/B2, and a typing speed of 20+ wpm. The role is 40 hours per week on a 12-month contract, with shifts, travel none.