Bilingual Spanish Medical Support Advisor – Diabetes (Lisbon)

Cross Border Talents; Badajoz; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Cross Border Talents in Lisbon is seeking a fluent Spanish speaker with excellent communication skills to deliver outstanding customer service for an international medical device company. You will engage customers across phone, email and chat, ensuring accurate information and timely resolutions.

Eligible to work in Portugal, available to start November 23, and willing to relocate to Lisbon are required. A comprehensive on-boarding and language support are provided, with growth opportunities

Qualifications

• Fluent Spanish, spoken and written.
• English proficiency at least B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude with basic computer knowledge.

Responsibilities

• Respond to customers through phone, email and chat.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish (fluent)

English B1/B2

Typing speed 20+ wpm

Strong communication

Customer-focused

Basic computer skills

Social media knowledge

Job description

Cross Border Talents in Lisbon is seeking a fluent Spanish speaker with excellent communication skills to deliver outstanding customer service for an international medical device company. You will engage customers across phone, email and chat, ensuring accurate information and timely resolutions.

Eligible to work in Portugal, available to start November 23, and willing to relocate to Lisbon are required. A comprehensive on-boarding and language support are provided, with growth opportunities