Lisbon Spanish Medical Support Advisor

Cross Border Talents; Cádiz; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Job summary

Cross Border Talents is seeking a fluent Spanish-speaking customer service professional to join our international medical device team in Lisbon. You will support customers via phone, email and chat, handling inquiries and delivering an outstanding experience while meeting targets.

Eligibility to work in Portugal is required, with a start date of November 23. The role offers a 12-month contract, 40 hours per week on rotating shifts, relocation support, health insurance, and language training.

Qualifications

• Fluent Spanish, spoken and written.
• English level B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing 20 wpm

Communication skills

Problem-solving

Customer-focused

Computer basics

Social media basics

Job description

Cross Border Talents is seeking a fluent Spanish-speaking customer service professional to join our international medical device team in Lisbon. You will support customers via phone, email and chat, handling inquiries and delivering an outstanding experience while meeting targets.

Eligibility to work in Portugal is required, with a start date of November 23. The role offers a 12-month contract, 40 hours per week on rotating shifts, relocation support, health insurance, and language training.