Lisbon: Spanish Medical Support Advisor for Diabetes

Cross Border Talents; Valencia; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Full training and career development

Job summary

Cross Border Talents seeks a fluent Spanish speaker for an international customer service role in Lisbon, Portugal. You will assist customers across phone, email, and chat, solving queries and delivering excellent service.

Eligibility to work in Portugal is required, with the starting date on the 23rd of November. The position requires 40 hours per week with 8-hour rotating shifts, a 12-month contract, and relocation support.

Qualifications

• Fluent Spanish in writing and speaking.
• English level B1/B2 required.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers via phone, email, and chat.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing 20+ wpm

Strong communication

Customer-focused

Basic computer skills

Tools

Social media tools

Job description

Cross Border Talents seeks a fluent Spanish speaker for an international customer service role in Lisbon, Portugal. You will assist customers across phone, email, and chat, solving queries and delivering excellent service.

Eligibility to work in Portugal is required, with the starting date on the 23rd of November. The position requires 40 hours per week with 8-hour rotating shifts, a 12-month contract, and relocation support.