Spanish Medical Support Advisor - Lisbon (12-Month)

Cross Border Talents; Zaragoza; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Job summary

Cross Border Talents is seeking a fluent Spanish speaker for an international customer service role in Lisbon. You will handle customer inquiries across phone, email, and chat, delivering excellent service and solutions while supporting people with diabetes.

The position requires eligibility to work in Portugal, availability to start on 23 November, and a 40-hour work week with rotating shifts. Benefits include health coverage, language classes, and relocation assistance.

Qualifications

• Fluent Spanish is required.
• English proficiency at B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving abilities.
• Customer-focused attitude and basic computer skills.

Responsibilities

• Respond to customers via phone, email, and chat.
• Resolve enquiries and complaints in a professional manner.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish fluency

English B1/B2

Typing speed 20+ wpm

Customer service

Strong communication

Problem solving

Job description

Cross Border Talents is seeking a fluent Spanish speaker for an international customer service role in Lisbon. You will handle customer inquiries across phone, email, and chat, delivering excellent service and solutions while supporting people with diabetes.

The position requires eligibility to work in Portugal, availability to start on 23 November, and a 40-hour work week with rotating shifts. Benefits include health coverage, language classes, and relocation assistance.