Spanish Medical Advisor — Lisbon, Global Customer Support

Cross Border Talents; Vigo; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Language classes

Relocation support

Flight reimbursement

Training & development

Job summary

Cross Border Talents in Lisbon seeks a fluent Spanish-speaking customer service specialist to assist international clients via phone, email and chat. You will resolve inquiries, provide accurate information, and deliver an outstanding service experience.

Eligible to work in Portugal, available to start November 23, and prepared for 40-hour weeks on rotating shifts. Company accommodation and relocation support may be provided.

Qualifications

• Fluent Spanish?written and spoken.
• English proficiency level B1/B2 required.
• Typing speed 20+ words per minute.
• Strong communication and problem-solving abilities.
• Customer-focused attitude is essential.

Responsibilities

• Respond to customers through phone, email and chat.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing 20+ wpm

Communication

Problem-solving

Customer-focused

Job description

Cross Border Talents in Lisbon seeks a fluent Spanish-speaking customer service specialist to assist international clients via phone, email and chat. You will resolve inquiries, provide accurate information, and deliver an outstanding service experience.

Eligible to work in Portugal, available to start November 23, and prepared for 40-hour weeks on rotating shifts. Company accommodation and relocation support may be provided.