Bilingual Support Specialist: Spanish/English — Lisbon

Cross Border Talents; Málaga; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Meal allowance

Lisbon workplace

6-month contract

Training & growth

Supportive team

Descripción de la vacante

Cross Border Talents is seeking fluent Spanish speakers with strong English (C1) to deliver outstanding customer support in a Lisbon environment. You will assist via phone, chat, email and social channels, tackle account and payment queries, and troubleshoot technical issues with clear, effective solutions.

This full-time, on-site role runs on a 24/7 rotation including nights and weekends, with two rotating days off.

Formación

• Fluent in Spanish with strong English (C1) proficiency.
• 1+ year of customer service experience.
• Strong communication and empathy.
• Team player, quick learner, adaptable.

Responsabilidades

• Assist customers via phone, chat, email and social channels.
• Handle account and payment queries professionally.
• Troubleshoot technical issues and provide clear solutions.
• Build trust through open, interactive communication.
• Provide feedback for process improvements.

Conocimientos

Spanish

English C1

Descripción del empleo

Cross Border Talents is seeking fluent Spanish speakers with strong English (C1) to deliver outstanding customer support in a Lisbon environment. You will assist via phone, chat, email and social channels, tackle account and payment queries, and troubleshoot technical issues with clear, effective solutions.

This full-time, on-site role runs on a 24/7 rotation including nights and weekends, with two rotating days off.