Lisbon-based Spanish Medical Support Advisor

Tavrion Dynamics; Badajoz; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursements

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Tavrion Dynamics, Lisbon-based medical device company, seeks a fluent Spanish speaker for a customer support role to deliver an outstanding experience across channels. You must be eligible to work in Portugal, relocate to Lisbon, and start on November 23.

The role involves handling inquiries via phone, email, and chat, resolving issues, and meeting targets while providing clear information and professional service. Training and career development are included.

Qualifications

• Fluent Spanish, spoken and written.
• English B1/B2 level.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish (fluency)

English (B1/B2)

Typing (20+ wpm)

Communication

Customer focus

Computer basics

Job description

Tavrion Dynamics, Lisbon-based medical device company, seeks a fluent Spanish speaker for a customer support role to deliver an outstanding experience across channels. You must be eligible to work in Portugal, relocate to Lisbon, and start on November 23.

The role involves handling inquiries via phone, email, and chat, resolving issues, and meeting targets while providing clear information and professional service. Training and career development are included.