Spanish Medical Support Advisor - Lisbon

Tavrion Dynamics; Granada; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Full training and career development

Career progression

Job summary

Tavrion Dynamics in Lisbon is seeking a fluent Spanish speaker for an international customer service role supporting diabetes patients. You'll handle inquiries via phone, email, and chat, resolve questions, and deliver outstanding experiences while meeting quality targets.

Eligibility to work in Portugal and availability to start on November 23 are required. The role offers 40 hours per week with rotating shifts, relocation assistance, flight ticket reimbursement, comprehensive health insurance,

Qualifications

• Fluent Spanish, spoken and written.
• English B1/B2 proficiency.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English (B1/B2)

Typing 20+ wpm

Strong communication

Customer-focused

Basic computer & social media

Job description

Tavrion Dynamics in Lisbon is seeking a fluent Spanish speaker for an international customer service role supporting diabetes patients. You'll handle inquiries via phone, email, and chat, resolve questions, and deliver outstanding experiences while meeting quality targets.

Eligibility to work in Portugal and availability to start on November 23 are required. The role offers 40 hours per week with rotating shifts, relocation assistance, flight ticket reimbursement, comprehensive health insurance,