Spanish Market Partner Success Manager

Factorial; Barcelona; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Alan as private health insurance

Healthy life with Wellhub

Save expenses with Cobee

Language classes

Breakfast in the office and organicfr

Nora discounts

Free caffeine and theine

Pet Friendly

Descripción de la vacante

Factorial is seeking an Account Manager for Partners to drive growth in the Spanish market. You will onboard new partners, ensure their clients maximize the platform, and translate client needs into product improvements. The role combines relationship management with product-led optimization.

You’ll work closely with cross-functional teams, provide post-sale support, and deliver a highly tailored implementation experience to partners and their clients across Spain.

Formación

• Must be able to onboard partners and train them via video calls, email, and events.
• Strong understanding of customer needs in the Spanish market and how to map them to product improvements.
• Ability to coordinate with internal teams to convey partner requirements and feedback.

Responsabilidades

• Build strong relationships with partners and understand their requirements through regular video calls.
• Provide after-sales support to help partners retain their customers.
• Coordinate with internal teams the needs and improvements our partners need.
• Onboard and train new Spanish partners via video calls, email, and events until fully trained.
• Help partners implement Factorial for their clients.
• Apply a consultative approach to configure accounts to client-specific needs.
• Identify partner problems and translate them into product insights for the Product team.
• Help shape the partner journey and unlock market potential.

Conocimientos

Spanish native

English fluent

Proactivity

Fast learner

Problem solving

Growth mindset

Analytical thinking

Descripción del empleo

Factorial is seeking an Account Manager for Partners to drive growth in the Spanish market. You will onboard new partners, ensure their clients maximize the platform, and translate client needs into product improvements. The role combines relationship management with product-led optimization.

You’ll work closely with cross-functional teams, provide post-sale support, and deliver a highly tailored implementation experience to partners and their clients across Spain.