Spanish Customer Support Specialist — Remote in Lisbon 24/7

CB Talents SP; La Coruña; Presencial; EUR 14.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation included

Health insurance from day one

Meal allowance

Training compensation

Descripción de la vacante

CB Talents SP seeks a dedicated Customer Support professional to join its international team serving a leading digital entertainment platform from Lisbon. You will handle account management, billing inquiries, and technical troubleshooting while delivering accurate product information.

Ideal candidates are fluent in Castilian Spanish with English at least B1, tech-savvy, and able to work a 24/7 rotating schedule. Housing accommodation is available for eligible staff, with healthcare from day one.

Formación

• Fluent in Castilian Spanish.
• English proficiency at B1 or higher.
• Comfortable with technology and digital platforms.
• Strong communication, empathy, and problem-solving skills.

Responsabilidades

• Help customers with account management and billing inquiries
• Troubleshoot technical issues
• Provide accurate information about products, services, and features
• Identify customer needs and provide effective solutions
• Deliver professional and empathetic customer support

Conocimientos

Spanish (Castilian) fluency

English (B1+) proficiency

Tech-savvy

Empathy and problem solving

Descripción del empleo

CB Talents SP seeks a dedicated Customer Support professional to join its international team serving a leading digital entertainment platform from Lisbon. You will handle account management, billing inquiries, and technical troubleshooting while delivering accurate product information.

Ideal candidates are fluent in Castilian Spanish with English at least B1, tech-savvy, and able to work a 24/7 rotating schedule. Housing accommodation is available for eligible staff, with healthcare from day one.