Slovenian-Speaking Solutions Consultant in Sofia

Mercier Consultancy Group; Spain; On-site; EUR 10,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

Career growth

Job summary

Mercier Consultancy Group in Bulgaria is seeking a Slovenian-speaking Solutions Consultant to join our international client services team. You will handle Slovenian-speaking customers, resolve inquiries, and contribute to service quality while collaborating with global colleagues.

On-site relocation to Sofia is required, with full support including a relocation package and training. Fluency in Slovenian and strong English, plus excellent communication, are essential for success in this role.

Qualifications

• Native or fluent Slovenian (spoken and written) is mandatory.
• Valid EU passport is mandatory.
• Strong communication skills and a customer-centric mindset.
• Professional experience in client-facing roles or tech support is advantageous.

Responsibilities

• Act as the primary contact for Slovenian-speaking clients, providing high-quality support.
• Navigate complex inquiries and maintain professional communication throughout the lifecycle.
• Keep detailed records to improve service standards.
• Collaborate with internal teams to troubleshoot issues and provide solutions.
• Meet and exceed daily KPIs within the customer support framework.

Skills

Slovenian language

Customer support

English proficiency

Job description

Mercier Consultancy Group in Bulgaria is seeking a Slovenian-speaking Solutions Consultant to join our international client services team. You will handle Slovenian-speaking customers, resolve inquiries, and contribute to service quality while collaborating with global colleagues.

On-site relocation to Sofia is required, with full support including a relocation package and training. Fluency in Slovenian and strong English, plus excellent communication, are essential for success in this role.