Slovenian Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; On-site; EUR 10,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

Career growth

Job summary

Mercier Consultancy Group in Bulgaria is seeking a Slovenian-speaking Solutions Consultant to join our international client services team. You will handle Slovenian-speaking customers, resolve inquiries, and contribute to service quality while collaborating with global colleagues.

On-site relocation to Sofia is required, with full support including a relocation package and training. Fluency in Slovenian and strong English, plus excellent communication, are essential for success in this role.

Qualifications

• Native or fluent Slovenian (spoken and written) is mandatory.
• Valid EU passport is mandatory.
• Strong communication skills and a customer-centric mindset.
• Professional experience in client-facing roles or tech support is advantageous.

Responsibilities

• Act as the primary contact for Slovenian-speaking clients, providing high-quality support.
• Navigate complex inquiries and maintain professional communication throughout the lifecycle.
• Keep detailed records to improve service standards.
• Collaborate with internal teams to troubleshoot issues and provide solutions.
• Meet and exceed daily KPIs within the customer support framework.

Skills

Slovenian language

Customer support

English proficiency

Job description

Slovenian Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations within the Customer Support Services industry. We pride ourselves on delivering bespoke staffing solutions, ensuring that our candidates secure the most rewarding career opportunities across Europe.

Job Overview

We are currently searching for a talented individual to fill the Slovenian Speaking Solutions Consultant position in Bulgaria. This role is a unique opportunity to advance your career in the thriving Customer Support Services sector while enjoying a comprehensive support package designed for a seamless international transition.

Key Responsibilities

• Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.
• Navigate complex customer inquiries, ensuring professional communication throughout the Customer Support Services lifecycle.
• Maintain detailed records of customer interactions to contribute to the continuous improvement of service standards.
• Collaborate with internal teams to troubleshoot technical issues and provide effective solutions to end-users.
• Meet and exceed daily key performance indicators (KPIs) set within the Customer Support Services framework.
• Represent the client brand with excellence, fostering long-term loyalty through empathetic and efficient service.
• Stay updated on product knowledge and internal processes to ensure accurate information delivery.
• Native or fluent Slovenian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Strong communication skills and a customer-centric mindset tailored for the Customer Support Services industry.
• Previous experience in client-facing roles or tech support is considered a significant advantage.
• Professional proficiency in English to collaborate with an international team.
• Ability to relocate on-site to Sofia, Bulgaria for this exciting opportunity among the best Slovenian-speaking jobs.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) included for those looking for Jobs in Bulgaria.
• Monthly Performance Bonus
• Opportunities for career growth and professional development in the international market.
• And Much More…

Life in Bulgaria

Sofia, the vibrant capital of Bulgaria, offers an exceptional quality of life blending historic charm with modern urban energy. Those pursuing Slovenian-speaking jobs in this city will enjoy a mild climate, beautiful parks, and a welcoming culture, making Bulgaria an ideal destination for professionals seeking growth. With its growing status as a tech hub, living in Bulgaria provides a perfect balance of professional challenge and leisure.

Relocating to Bulgaria with our full support allows you to focus on your success while enjoying local delicacies and a thriving social scene. Bulgaria consistently ranks as one of the most affordable and comfortable places to live in Europe, and this Slovenian Speaking Solutions Consultant position in Bulgaria puts you at the heart of this dynamic, growing country.