Senior Enterprise CSM – Cloud & Open Source

Canonical; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading open-source software company is seeking an Enterprise Customer Success Manager to onboard and support customers in their journey with products like Ubuntu Pro and Ceph. The role focuses on building trust and facilitating product adoption, requiring at least 5 years of IT experience, particularly in cloud computing and related technologies. Proficiency in languages such as English, Spanish, and Portuguese is appreciated.

Servicios

Personal learning budget of USD 2,000 per year

Annual compensation review

Distributed work environment

Formación

• Minimum 5 years of work experience related to IT.
• Experience with cloud computing, security, networking, and migration.
• Proficiency in English plus Spanish and Portuguese is a plus.

Responsabilidades

• Onboard new customers and introduce them to products.
• Elaborate and coordinate complex projects with various stakeholders.
• Collaborate with Sales and Engineering on engagement plans.

Conocimientos

Customer-facing skills

Cloud infrastructure technologies

Agile methodologies

Presentation skills

Knowledge of Linux OS

Herramientas

Salesforce

Jira

Descripción del empleo

A leading open-source software company is seeking an Enterprise Customer Success Manager to onboard and support customers in their journey with products like Ubuntu Pro and Ceph. The role focuses on building trust and facilitating product adoption, requiring at least 5 years of IT experience, particularly in cloud computing and related technologies. Proficiency in languages such as English, Spanish, and Portuguese is appreciated.