Senior Customer Service Engineer – Explosion-Proof (Remote)

Msx International

Barcelona

Remote

EUR 42,000 - 66,000

Full time

9 days ago

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Benefits offered by this job

Inclusion & Diversity
Eaton University
Career development
Global opportunities
Induction & onboarding

Job summary

Eaton is seeking a Customer Service Engineer for its explosion-proof electrical equipment and power distribution solutions. This highly technical, customer-facing role supports industrial customers across Spain and selected export markets in a remote environment.

You will manage technical quotations, orders, and project communications from conception through delivery. Join a multinational team collaborating with engineering, manufacturing, and sales to ensure a seamless customer experience.

Qualifications

  • Bachelor's degree in Electrical/Electromechanical/Industrial engineering or related technical discipline.
  • Minimum 3 years in technical customer support, project coordination, or order management.
  • Experience with engineered-to-order products in industrial markets.
  • Experience managing multiple stakeholders throughout project lifecycles.

Responsibilities

  • Review specifications and prepare accurate technical and commercial quotations.
  • Coordinate with engineering and manufacturing to translate requirements into solutions.
  • Manage catalog material orders from receipt to delivery with regulatory compliance.
  • Serve as primary customer contact during project execution with regular updates.

Skills

Electrical knowledge
Technical documentation
Customer focus
Communication
Project coordination
SAP
MS Office

Education

BSc Electrical Eng

Tools

SAP
ERP systems

Job description

Eaton is seeking a Customer Service Engineer for its explosion-proof electrical equipment and power distribution solutions. This highly technical, customer-facing role supports industrial customers across Spain and selected export markets in a remote environment.

You will manage technical quotations, orders, and project communications from conception through delivery. Join a multinational team collaborating with engineering, manufacturing, and sales to ensure a seamless customer experience.

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