Remote Customer Service Engineer – Explosion-Proof Electrical Solutions

Urban-Outfitters-7E13A49D; Barcelona; Remote; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Annual mentoring program

Eaton University

Diversity & Inclusion initiatives

Career development opportunities

Job summary

Eaton is seeking a Customer Service Engineer to support explosion-proof equipment and power distribution solutions across Spain and selected export markets. This 100% remote role focuses on technical quotations, order management, and stakeholder coordination.

You will work with cross-functional teams across Europe to ensure specifications meet regulatory requirements and deliveries are timely, delivering an exceptional customer experience.

Qualifications

• Bachelor's degree in Electrical Engineering or related technical discipline.
• Minimum 3 years in technical customer support, project coordination, or order management.
• Experience with technical or engineered-to-order products in industrial markets.
• Fluent Spanish and English; French a plus.

Responsibilities

• Review customer specifications to prepare technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage orders from receipt to delivery with technical accuracy and regulatory compliance.
• Act as the primary contact for customers, providing regular project updates.

Skills

Electrical engineering knowledge

Customer-focused mindset

Strong communication skills

Project coordination

Remote collaboration

Spanish fluency

English fluency

Education

Bachelor's Degree in Electrical Engineering or related

Tools

SAP

ERP systems

Microsoft Office

Job description

Eaton is seeking a Customer Service Engineer to support explosion-proof equipment and power distribution solutions across Spain and selected export markets. This 100% remote role focuses on technical quotations, order management, and stakeholder coordination.

You will work with cross-functional teams across Europe to ensure specifications meet regulatory requirements and deliveries are timely, delivering an exceptional customer experience.