Remote Technical Customer Service Engineer (Explosion-Proof)

Servicios Sociales Residenciales Y No Residenciales

Barcelona

Remote

EUR 60,000 - 80,000

Full time

2 days ago
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Benefits offered by this job

100% remote work
Mentoring program
Career development opportunities
Diversity & Inclusion
Global teamwork

Job summary

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds / CEAG business across Spain and selected export markets. The role is 100% remote, involving technical quotations, order management, and stakeholder coordination with international teams.

Ideal candidates have a strong electrical engineering background, 3+ years in technical customer support or project coordination, and fluent Spanish and English. French is a plus.

Qualifications

  • Bachelor-level engineering degree in a related technical discipline.
  • Minimum 3 years in technical customer support, project coordination, or order management.
  • Experience with technical or engineered-to-order products in industrial markets.
  • Experience supporting industrial customers and coordinating multiple stakeholders.
  • Fluent in Spanish and English; French is a plus.

Responsibilities

  • Review specifications and prepare accurate technical and commercial quotations.
  • Coordinate with engineering and manufacturing to translate requirements into solutions.
  • Manage orders from receipt to delivery with technical accuracy and regulatory compliance.
  • Act as primary customer contact through project execution with regular updates.
  • Support sales with quotation follow-up and opportunities.

Skills

Electrical engineering
Technical documentation
Customer focus
Communication
Organization
Collaboration
Problem solving
Remote work
SAP experience
MS Office

Education

Bachelor's Degree in Electrical/Industrial/Electromechanical Engineering

Tools

SAP
ERP systems
MS Office

Job description

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds / CEAG business across Spain and selected export markets. The role is 100% remote, involving technical quotations, order management, and stakeholder coordination with international teams.

Ideal candidates have a strong electrical engineering background, 3+ years in technical customer support or project coordination, and fluent Spanish and English. French is a plus.

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