Remote Surgical Robotics Technical Specialist

Fuerte Group Hotels; Orce; À distance; EUR 40 000 - 56 000; Plein temps

Résumé du poste

Medtronic is seeking a Remote Technical Services Specialist for the Hugo robotic-assisted system and DS1 AI-powered platform. You will support Healthcare Professionals, Start-up-specialists, and Field Service Engineers across EMEA in a fully remote role requiring strong communication and problem-solving in a medical environment.

Fluency in Portuguese, English, and Italian is required. The position involves occasional international travel and domestic onsite training, with a competitive

Qualifications

• Experience in robotics or motion control within a capital equipment environment.
• Strong organizational and multitasking abilities with prioritization.
• Experience analyzing technical issues and pursuing continuous improvement.

Responsabilités

• Provide remote technical support for Hugo system and DS1 to HCP, SUS and FSE.
• Lead escalation processes and coordinate field service when needed.
• Collaborate with peers to troubleshoot complex service requests.
• Perform technical activities with strong judgment and own improvement projects.
• Ensure documentation and system entries are complete promptly.
• Provide remote support with occasional onsite training domestically and internationally.

Connaissances

Robotics experience

Motion control

Technical troubleshooting

Documentation & reporting

Multilingual: Portuguese, English, ITA

Formation

Bachelor's or master's in biomedical/ electrical/ mechanical engineering

Medical degree with technical skills

Description du poste

Medtronic is seeking a Remote Technical Services Specialist for the Hugo robotic-assisted system and DS1 AI-powered platform. You will support Healthcare Professionals, Start-up-specialists, and Field Service Engineers across EMEA in a fully remote role requiring strong communication and problem-solving in a medical environment.

Fluency in Portuguese, English, and Italian is required. The position involves occasional international travel and domestic onsite training, with a competitive