Remote Surgical Robotics Technical Services Specialist

Hitachi Energy Ltd.; Málaga; A distancia; EUR 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan (MIP)

Descripción de la vacante

Medtronic is seeking a remote Technical Service Specialist for the Hugo robotic-assisted system and DS1 platform to support Health Care Professionals, start-up specialists, and Field Service Engineers across EMEA. The role emphasizes technical expertise, communication, and problem solving in a high-stakes medical environment.

The ideal candidate has a biomedical/engineering background with robotics experience, strong multilingual communication skills (Portuguese, English, Italian), and the

Formación

• Bachelor's or master's degree in biomedical, electrical, or mechanical engineering, or an equivalent medical degree with technical skills.
• Fluency in Portuguese, English and Italian (C1/C2) is required.
• Experience with robotics or motion control in a large capital equipment environment.

Responsabilidades

• Provide remote technical support for the Hugo robotic system and DS1 to health care professionals and field staff.
• Drive escalation and coordinate field service when needed.
• Collaborate with fellow specialists to troubleshoot complex service requests.
• Lead quality documentation and process improvements.
• Occasional onsite support/training domestically or internationally.

Conocimientos

Portuguese language

English language

Italian language

Robotics experience

Problem-solving

Organizational skills

Software troubleshooting

Educación

Biomedical/electrical/mechanical engineering degree

Descripción del empleo

Medtronic is seeking a remote Technical Service Specialist for the Hugo robotic-assisted system and DS1 platform to support Health Care Professionals, start-up specialists, and Field Service Engineers across EMEA. The role emphasizes technical expertise, communication, and problem solving in a high-stakes medical environment.

The ideal candidate has a biomedical/engineering background with robotics experience, strong multilingual communication skills (Portuguese, English, Italian), and the