Remote Surgical Robotics Tech Specialist

0730 Jilosa; Málaga; A distancia; EUR 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan (MIP)

Descripción de la vacante

Medtronic is seeking a remote Technical Service Specialist to support the Hugo robotic-assisted system and DS1 across EMEA. You will communicate with healthcare professionals, SUS and FSEs, handling complex technical issues with strong analytical skills.

Expect remote work with occasional on-site activities in Europe. The role requires a degree in biomedical/electrical/mechanical engineering or a medical degree with technical skills, plus fluency in Portuguese, English and Italian.

Formación

• Bachelor's or Master's in a relevant engineering field or a medical degree with technical skills.
• Fluency in Portuguese, English and Italian (C1/C2).
• Experience with robotics or motion control in capital equipment.
• Highly organized with multitasking and priority skills.
• Experience in software troubleshooting and technical analysis.

Responsabilidades

• Provide remote technical support for Hugo system and DS1 to HCP, SUS and FSE.
• Escalate issues and coordinate field service when needed.
• Collaborate with peers to troubleshoot complex service requests.
• Own documentation and process improvements; ensure completeness.
• Occasionally provide on-site support and training domestically or internationally.

Conocimientos

Robotics experience

Technical troubleshooting

Multilingual EN/PT/IT

Analytical thinking

Documentation & compliance

Educación

Biomedical/Electrical/Mechanical Eng

Medical degree with technical skills

Herramientas

DS1 software

Hugo robotic system

Descripción del empleo

Medtronic is seeking a remote Technical Service Specialist to support the Hugo robotic-assisted system and DS1 across EMEA. You will communicate with healthcare professionals, SUS and FSEs, handling complex technical issues with strong analytical skills.

Expect remote work with occasional on-site activities in Europe. The role requires a degree in biomedical/electrical/mechanical engineering or a medical degree with technical skills, plus fluency in Portuguese, English and Italian.