Remote Surgical Robotics Technical Specialist

Smartness; Las Palmas de Gran Canaria; A distancia; EUR 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan

Descripción de la vacante

Medtronic is hiring a Remote Technical Services Specialist for the Hugo robotic system and DS1 AI-powered platform. You will communicate with Healthcare Professionals, start-up specialists, and field engineers to resolve issues and drive improvements.

The role requires a biomedical/electrical/mechanical engineering background, 4+ years of relevant experience, and fluency in Portuguese, English and Italian. Remote work across Europe with occasional on-site training.

Formación

• Bachelor's or master's degree in biomedical/electrical/mechanical engineering, with minimum 4 years experience or advanced degree with 2 years experience, or a medical degree with technical skills.
• Fluency in Portuguese, English and Italian (C1/C2) required.
• Experience with robotics or motion control in large capital equipment.

Responsabilidades

• Provide remote technical support for Hugo robotic system and DS1 to HCP, SUS and FSE.
• Drive escalation to resolve customer issues and initiate field service when needed.
• Collaborate with other specialists to troubleshoot complex service requests.
• Perform technical activities requiring judgment and ownership of improvement projects.
• Ensure all documentation and system entries are complete promptly.
• Focus on remote support with occasional onsite training domestically and internationally.

Conocimientos

Portuguese

English

Italian

Educación

Biomedical/Electrical/Mechanical engineering degree

Medical degree with technical skills

Descripción del empleo

Medtronic is hiring a Remote Technical Services Specialist for the Hugo robotic system and DS1 AI-powered platform. You will communicate with Healthcare Professionals, start-up specialists, and field engineers to resolve issues and drive improvements.

The role requires a biomedical/electrical/mechanical engineering background, 4+ years of relevant experience, and fluency in Portuguese, English and Italian. Remote work across Europe with occasional on-site training.