Remote Spanish-Speaking Customer Operations Specialist

Savior Artigos Texteis Lda; Sevilla; Remote; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Health insurance from day one

Paid training (2 weeks)

Work with a recognized international品牌

Job summary

Savior Artigos Texteis Lda is seeking an Operations Customer Expert for the Spanish Market to support customers remotely from Spain. You will be the first point of contact in Spanish, providing empathetic, professional support across phone, email, and chat, and assisting with account management, billing and technical issues.

Ideal candidates are fluent in Spanish and English with strong communication skills, comfortable with digital platforms, and able to work in a fast-paced, team-oriented

Qualifications

• Fluent in Spanish (Castilian) and English (B1)
• Excellent communication and interpersonal skills
• Comfortable with technology and digital platforms
• Empathy, adaptability and attention to detail
• Team-oriented and able to work in a fast-paced environment

Responsibilities

• Provide empathetic, professional support via phone, email and chat
• Assist customers with account management, billing and technical troubleshooting
• Explain products, services and features accurately
• Find the right solution quickly to maintain high customer satisfaction
• Meet quality and performance standards

Skills

Spanish fluency

English proficiency

Job description

Savior Artigos Texteis Lda is seeking an Operations Customer Expert for the Spanish Market to support customers remotely from Spain. You will be the first point of contact in Spanish, providing empathetic, professional support across phone, email, and chat, and assisting with account management, billing and technical issues.

Ideal candidates are fluent in Spanish and English with strong communication skills, comfortable with digital platforms, and able to work in a fast-paced, team-oriented