Multilingual CS Specialist (Catalan/Euskera/Aranès)

Savior Artigos Texteis Lda; Madrid; On-site; EUR 23,000 - 29,000; Full time

Job summary

Savior Artigos Texteis Lda in Spain is seeking Customer Service Specialists to join our teams in Valencia and Madrid. You will assist customers by phone, email, or chat, and provide accurate information and solutions while maintaining high satisfaction.

Fluency in Catalan, Euskera, or Aranese plus good English is required, along with excellent communication and comfort using digital tools. Previous customer service experience is a plus but not mandatory.

Qualifications

• Fluent/native level in one of the regional languages: Catalan, Euskera or Aranese.
• Good level of English.
• Excellent communication and customer-service skills.
• Comfortable working with computers and digital tools.

Responsibilities

• Assist customers by phone, email, or chat.
• Handle customer questions and requests professionally.
• Provide accurate information and appropriate solutions.
• Resolve issues while maintaining a high level of customer satisfaction.
• Follow project procedures and quality standards.
• Work effectively in an international environment.

Skills

Catalan

Euskera

Aranese

English

Communication

Customer service

Job description

Savior Artigos Texteis Lda in Spain is seeking Customer Service Specialists to join our teams in Valencia and Madrid. You will assist customers by phone, email, or chat, and provide accurate information and solutions while maintaining high satisfaction.

Fluency in Catalan, Euskera, or Aranese plus good English is required, along with excellent communication and comfort using digital tools. Previous customer service experience is a plus but not mandatory.