Remote Networking Support Engineer - Entry Level
Zemsania Sl
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Job summary
NTT DATA in Madrid is seeking a Networking Remote Field Service Engineer (L1) to deliver remote technical support and drive incidents to resolution, ensuring SLA compliance. This entry-level role focuses on diagnosing problems, performing maintenance tasks, and coordinating with clients and vendors to restore services.
The ideal candidate has basic networking knowledge, willingness to learn Cisco/Juniper/Aruba fundamentals, and a customer-focused approach.
Job description
NTT DATA in Madrid is seeking a Networking Remote Field Service Engineer (L1) to deliver remote technical support and drive incidents to resolution, ensuring SLA compliance. This entry-level role focuses on diagnosing problems, performing maintenance tasks, and coordinating with clients and vendors to restore services.
The ideal candidate has basic networking knowledge, willingness to learn Cisco/Juniper/Aruba fundamentals, and a customer-focused approach.
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