Remote Network Support Engineer (Entry Level)
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Job summary
NTT DATA is actively hiring a Networking Remote Field Service Engineer (L1). This entry-level role focuses on providing professional remote technical support to clients, identifying and resolving incidents, and driving issues to complete resolution while maintaining SLA commitments.
You will use service assurance tools, monitor service delivery, document actions, and collaborate with clients and vendors to diagnose problems and apply fixes remotely.
Job description
NTT DATA is actively hiring a Networking Remote Field Service Engineer (L1). This entry-level role focuses on providing professional remote technical support to clients, identifying and resolving incidents, and driving issues to complete resolution while maintaining SLA commitments.
You will use service assurance tools, monitor service delivery, document actions, and collaborate with clients and vendors to diagnose problems and apply fixes remotely.
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