Remote Customer Service Engineer - Projects & Orders Lead

Kidsandus

Barcelona

Remote

EUR 42,000 - 56,000

Full time

2 days ago

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Benefits offered by this job

Annual mentoring program

Eaton University learning & career dev

Open worldwide opportunities

Job summary

Eaton in Barcelona (remote) seeks a Customer Service Engineer to support Crouse-Hinds / CEAG products across Spain and export markets. You will be the main contact through the project lifecycle, handling technical quotations, orders, delivery follow-up, and cross-functional collaboration with sales, engineering, manufacturing, and operations.

The role combines technical support, project coordination, and order management in a specialized market for explosion-proof electrical equipment and power

Qualifications

Bachelor's degree in Electrical/Industrial/Electromechanical engineering required.
Minimum 3 years in technical customer support or project coordination.
Experience with industrial products and managing multiple stakeholders.

Responsibilities

Prepare technical and commercial quotations from specifications and drawings.
Coordinate with engineering and manufacturing to meet customer needs.
Manage orders from receipt to delivery ensuring accuracy and compliance.
Serve as primary contact throughout project execution with regular updates.
Support sales with quotation follow-up and opportunity conversion.

Skills

Electrical engineering knowledge

Customer-focused

Project coordination

Technical documentation reading

Communication

Remote collaboration

Education

Bachelor's Degree in Electrical Engineering

Tools

SAP

ERP systems

Microsoft Office

Job description

The role combines technical support, project coordination, and order management in a specialized market for explosion-proof electrical equipment and power

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