Remote Customer Service Engineer – Explosion-Proof Electrical

Cronoshare.Com; Barcelona; Remoto; EUR 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Mentoring program

Learning & development

Inclusive culture

Descrizione del lavoro

Eaton seeks a Customer Service Engineer to support the Crouse-Hinds / CEAG portfolio across Spain and selected export markets. This highly technical, customer-facing role focuses on quotations, order management, and delivery follow-up in a 100% remote environment.

You will collaborate with sales, engineering, manufacturing, and operations teams across Europe to ensure a seamless customer experience and drive continuous improvement in service quality.

Competenze

• Bachelor's Degree in Electrical Engineering or related technical field.
• Minimum 3 years in technical customer support, project coordination, or order management.
• Experience with engineered-to-order products in industrial markets.
• Experience supporting industrial customers and managing multiple stakeholders.

Mansioni

• Review specs and prepare accurate technical and commercial quotations.
• Coordinate with engineering/manufacturing to translate requirements into solutions.
• Manage orders from receipt to delivery with technical accuracy and compliance.
• Act as primary contact for customers, providing status updates and timelines.
• Support sales by following up on quotations and driving opportunities.
• Provide technical guidance for catalog materials related to explosion-proof equipment.
• Coordinate drawing approvals and project communications internally.
• Build relationships with customers, distributors, and sales teams.
• Collaborate with cross-border European teams to ensure service quality.

Conoscenze

Electrical systems

Technical drawings

Customer focus

Communication

Organizational skills

Remote collaboration

SAP knowledge

MS Office

Formazione

Bachelor's degree in Electrical Engineering

Strumenti

SAP

ERP systems

Microsoft Office

Descrizione del lavoro

Eaton seeks a Customer Service Engineer to support the Crouse-Hinds / CEAG portfolio across Spain and selected export markets. This highly technical, customer-facing role focuses on quotations, order management, and delivery follow-up in a 100% remote environment.

You will collaborate with sales, engineering, manufacturing, and operations teams across Europe to ensure a seamless customer experience and drive continuous improvement in service quality.