Ingeniero de Servicio al Cliente Remoto – Proyectos Eléctricos

Cronoshare.Com; Barcelona; Remoto; EUR 42.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

100+ years history

Inclusive culture

Mentoring and Eaton University

Career development

Global collaboration

Structured onboarding

Descrizione del lavoro

Eaton in Spain (remote) seeks a Customer Service Engineer to support Crouse-Hinds/CEAG with technical quotations, order management, and delivery follow-up. You will collaborate with customers, sales teams, engineering experts, manufacturing sites, and operations across Europe to deliver a seamless customer experience.

This role blends technical support, project coordination, and stakeholder communication within explosion-proof electrical equipment and power distribution solutions.

Competenze

• Bachelor's degree in a technical field; 3+ years in technical customer support or project coordination.
• Experience with engineered-to-order products in industrial markets.
• Experience collaborating with multiple stakeholders across projects.

Mansioni

• Review specifications to prepare technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage customer orders from receipt to delivery with accuracy.
• Serve as primary contact during project execution with updates.
• Support sales through quotation follow-up and opportunity conversion.
• Provide technical guidance on explosion-proof equipment and power distribution.
• Coordinate drawings, clarifications, and communications with internal teams.
• Build strong relationships with customers and distributors across Europe.
• Collaborate with international teams to improve service quality.
• Drive continuous improvement of customer experience and operations.

Conoscenze

Electrical systems knowledge

Interpretation of technical docs

Customer-focused mindset

Strong communication

Project coordination

Remote collaboration

Problem-solving

MS Office proficiency

Formazione

Bachelor's Degree in Electrical Engineering

Strumenti

SAP/ERP systems

Microsoft Office

Descrizione del lavoro

Eaton in Spain (remote) seeks a Customer Service Engineer to support Crouse-Hinds/CEAG with technical quotations, order management, and delivery follow-up. You will collaborate with customers, sales teams, engineering experts, manufacturing sites, and operations across Europe to deliver a seamless customer experience.

This role blends technical support, project coordination, and stakeholder communication within explosion-proof electrical equipment and power distribution solutions.