Remote Customer Engineer - Explosion-Proof Electricals

Cronoshare.Com; Barcelona; Remoto; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds / CEAG in a 100% remote role across Spain and selected export markets. You will manage orders, provide technical guidance, and coordinate with engineering, manufacturing, and sales teams to ensure flawless project execution.

Ideal candidates have a technical degree, 3+ years in customer support or order management, and strong communication skills in English and Spanish; French is a plus.

Competenze

• Bachelor’s degree in Electrical/Electromechanical engineering or related technical discipline.
• Minimum 3 years in technical customer support, project coordination, or order management.
• Experience with technical or engineered-to-order products within industrial markets.

Mansioni

• Review specifications and documents to prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage customer orders from receipt to delivery with regulatory compliance.
• Act as primary contact for customers during project execution with status updates.
• Support sales with quotation follow-up and drive opportunity conversion.
• Provide technical guidance for explosion-proof equipment and power distribution solutions.
• Coordinate drawing approvals and project communications between customers and internal teams.
• Collaborate with international teams across Europe to ensure service quality.

Conoscenze

Electrical knowledge

Technical documentation

Customer-focused

Communication skills

Organizational skills

International collaboration

ERP/SAP experience

MS Office

Formazione

Bachelor's degree in Electrical Engineering

Related technical discipline

Strumenti

SAP

ERP systems

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds / CEAG in a 100% remote role across Spain and selected export markets. You will manage orders, provide technical guidance, and coordinate with engineering, manufacturing, and sales teams to ensure flawless project execution.

Ideal candidates have a technical degree, 3+ years in customer support or order management, and strong communication skills in English and Spanish; French is a plus.