Remote Customer Service Engineer – Industrial Electrical

Orient Cars

Barcelona

Remote

EUR 46,000 - 70,000

Full time

3 days ago
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Benefits offered by this job

Mentoring program
Eaton University
Global career development

Job summary

Eaton is seeking a Customer Service Engineer for its Crouse-Hinds / CEAG business. This remote role involves supporting industrial customers across Spain and select export markets, handling technical quotations, order management, and delivery follow-up.

You will work with engineering, manufacturing, and sales teams to ensure exceptional customer experience across Europe. Ideal candidates have a strong electrical/electromechanical background, fluent Spanish and English, and experience with ERP

Qualifications

  • Bachelor’s degree in electrical/industrial/electromechanical engineering or related field.
  • Minimum 3 years in technical customer support, project coordination, or order management.
  • Experience with engineered-to-order products in industrial markets.

Responsibilities

  • Review customer specifications and documentation to prepare accurate technical and commercial quotations.
  • Coordinate with engineering and manufacturing to translate requirements into solutions.
  • Manage customer orders from receipt to delivery ensuring technical accuracy and regulatory compliance.
  • Act as primary contact throughout project execution and provide status updates.

Skills

Electrical knowledge
Tech drawings
Customer focus
Communication
Project coordination
Remote collaboration
ERP systems
MS Office

Education

Bachelor’s in Electrical/Industrial/Electromechanical Engineering

Tools

SAP
Microsoft Office

Job description

Eaton is seeking a Customer Service Engineer for its Crouse-Hinds / CEAG business. This remote role involves supporting industrial customers across Spain and select export markets, handling technical quotations, order management, and delivery follow-up.

You will work with engineering, manufacturing, and sales teams to ensure exceptional customer experience across Europe. Ideal candidates have a strong electrical/electromechanical background, fluent Spanish and English, and experience with ERP

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