Remote Customer Service Engineer for Explosion-Proof Electrical

Cronoshare.Com

Barcelona

Remote

EUR 45,000 - 70,000

Full time

2 days ago

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Benefits offered by this job

Remote work

Continuous learning

Mentoring and career development

Global collaboration

Inclusive culture

Job summary

Eaton is seeking a Customer Service Engineer to join its Crouse-Hinds / CEAG business. This is a highly technical, customer-facing role supporting industrial customers across Spain and selected export markets in explosion-proof equipment and power distribution.

In a 100% remote environment, you will be the main contact throughout the project lifecycle, handle technical quotations, orders, and delivery follow-up, and collaborate with sales, engineering, manufacturing and operations teams across

Qualifications

Bachelor's degree in Electrical/Industrial/Electromechanical engineering or related technical discipline.
Minimum 3 years in technical customer support, project coordination, or order management environments.
Experience with engineered-to-order products within industrial markets.
Experience supporting industrial customers with multiple stakeholders throughout project lifecycles.

Responsibilities

Review customer specifications and requirements to prepare accurate technical and commercial quotations.
Coordinate with engineering and manufacturing to translate requirements into solutions.
Manage customer orders from receipt to delivery ensuring technical accuracy and regulatory compliance.
Serve as primary contact for customers during project execution with regular updates on status and delivery.
Support sales with quotation follow-up and opportunity conversion.