Remote Customer Service Engineer – Explosion-Proof Tech

Ioon

Barcelona

Remote

EUR 45,000 - 65,000

Full time

2 days ago
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Benefits offered by this job

100% remote environment
Eaton University & mentoring program
Career development opportunities
Inclusive culture & diversity

Job summary

Eaton is seeking a Customer Service Engineer for the explosion-proof electrical equipment and power distribution solutions portfolio. This remote role supports Spain and select international markets, coordinating with engineering, manufacturing, sales, and customers to ensure accurate quotations, order execution, and timely updates throughout project lifecycles.

The ideal candidate has a technical engineering background and strong communication skills in Spanish and English, with experience in

Qualifications

  • 3+ years in technical customer support or project coordination
  • Experience with industrial markets
  • Experience supporting industrial customers and managing stakeholders
  • Fluent in Spanish and English

Responsibilities

  • Review specifications to prepare technical and commercial quotations
  • Coordinate with engineering and manufacturing to translate requirements into solutions
  • Manage orders from receipt to delivery with accuracy and regulatory compliance
  • Serve as primary contact for customers, providing updates on status and delivery schedules
  • Support sales with quotation follow-up and opportunities
  • Provide technical guidance for catalog material related to explosion-proof equipment

Skills

Electrical engineering
Project coordination
Customer service
ERP systems

Education

Bachelor's Degree in Electrical Engineering
Bachelor's Degree in Industrial Engineering
Electromechanical Engineering

Tools

SAP

Job description

Eaton is seeking a Customer Service Engineer for the explosion-proof electrical equipment and power distribution solutions portfolio. This remote role supports Spain and select international markets, coordinating with engineering, manufacturing, sales, and customers to ensure accurate quotations, order execution, and timely updates throughout project lifecycles.

The ideal candidate has a technical engineering background and strong communication skills in Spanish and English, with experience in

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