Remote Customer Engineer - Explosion-Proof Electrical

Boxes Expres

Lérida

Remote

EUR 40,000 - 60,000

Full time

2 days ago
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Benefits offered by this job

Inclusion & Diversity initiatives
Mentoring program
Career development opportunities
Induction and onboarding support

Job summary

Eaton is seeking a Customer Service Engineer to support explosion-proof electrical equipment and power distribution solutions across Spain and selected export markets. This 100% remote role acts as the main customer contact throughout project lifecycles, handling technical quotations, orders, and delivery follow-ups while collaborating with sales, engineering, manufacturing, and operations teams in Europe.

You will coordinate technical clarifications, drawings, and communications, ensuring

Qualifications

  • Bachelor's degree in Electrical/Electronic/Industrial engineering or a related technical discipline.
  • 3+ years in technical customer support, project coordination, or order management.
  • Experience with engineered-to-order products in industrial markets.

Responsibilities

  • Review specifications and prepare technical and commercial quotations.
  • Coordinate with engineering and manufacturing to translate requirements into solutions.
  • Manage customer orders from receipt to delivery with accuracy and compliance.
  • Act as primary contact during project execution and provide regular updates.
  • Support sales with quotation follow-up and opportunity conversion.
  • Provide technical guidance on catalog materials for explosion-proof equipment.

Skills

Electrical engineering knowledge
Strong communication
ERP knowledge
MS Office
Remote collaboration

Education

Bachelor's in Electrical Engineering

Tools

SAP
MS Office

Job description

Eaton is seeking a Customer Service Engineer to support explosion-proof electrical equipment and power distribution solutions across Spain and selected export markets. This 100% remote role acts as the main customer contact throughout project lifecycles, handling technical quotations, orders, and delivery follow-ups while collaborating with sales, engineering, manufacturing, and operations teams in Europe.

You will coordinate technical clarifications, drawings, and communications, ensuring

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