Remote Customer Service Engineer – Explosion-Proof Electricals

Cronoshare.Com

Barcelona

Remote

EUR 45,000 - 65,000

Full time

2 days ago
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Benefits offered by this job

Inclusion & Diversity
Mentoring program
Career development opportunities
Induction and onboarding support

Job summary

Eaton is seeking a Customer Service Engineer for a 100% remote role supporting explosion-proof electrical equipment and power distribution solutions across Spain and selected export markets. You will liaise with customers, sales, engineering, and operations to deliver precise technical quotations, manage orders, and ensure timely execution.

The role requires a Bachelor’s in Electrical Engineering, 3+ years in a technical customer-facing environment, and fluent Spanish and English.

Qualifications

  • Bachelor's degree in Electrical Engineering or related technical field.
  • 3+ years in technical customer support, project coordination or order management.
  • Experience with engineered-to-order industrial products.
  • Fluency in Spanish and English; French is a plus.

Responsibilities

  • Review specifications and prepare technical and commercial quotations.
  • Coordinate with engineering and manufacturing to translate requirements into solutions.
  • Manage customer orders from receipt to delivery with regulatory compliance.
  • Act as primary contact providing updates on status, lead times and schedules.
  • Support sales by following up on quotations and driving opportunities.

Skills

Electrical engineering
Technical documentation
Customer focus
Communication
Project coordination
Spanish & English
Remote collaboration
SAP / ERP
MS Office

Education

Bachelor's Degree in Electrical Engineering

Tools

SAP

Job description

Eaton is seeking a Customer Service Engineer for a 100% remote role supporting explosion-proof electrical equipment and power distribution solutions across Spain and selected export markets. You will liaise with customers, sales, engineering, and operations to deliver precise technical quotations, manage orders, and ensure timely execution.

The role requires a Bachelor’s in Electrical Engineering, 3+ years in a technical customer-facing environment, and fluent Spanish and English.

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