Remote Customer Engineer - Explosion-Proof Electrical

Cronoshare.Com; Barcelona; A distancia; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusion & Diversity program

Mentoring and Eaton University

Career development opportunities

Global support network

Descripción de la vacante

Eaton is seeking a Customer Service Engineer to support explosion-proof electrical equipment and power distribution solutions across Spain and selected export markets. This 100% remote role makes you the main contact for projects, quotations, orders and delivery follow-up, coordinating with sales, engineering and operations teams across Europe.

You will review specifications, coordinate with engineering and manufacturing, manage orders from receipt to delivery, and provide technical guidance

Formación

• Bachelor's degree in Electrical/Industrial/Electromechanical engineering or similar.
• Minimum 3 years in technical customer support, project coordination or order management.
• Experience with engineered-to-order products in industrial markets is preferred.
• Experience supporting industrial customers with multiple stakeholders.

Responsabilidades

• Review specifications and prepare technical/commercial quotations.
• Coordinate with engineering/manufacturing to translate requirements into solutions.
• Manage orders for catalog material from receipt to delivery with regulatory compliance.
• Be primary contact for customers, providing project updates and timelines.
• Support sales with quotation follow-up to drive opportunities.
• Provide technical guidance for catalog material related to explosion-proof equipment.
• Coordinate drawings, clarifications and project communications with stakeholders.
• Build strong relationships with customers, distributors and sales teams.
• Collaborate with international teams across Europe and continually improve service quality.

Conocimientos

Technical understanding

Customer-focused

Communication

Organization

Remote collaboration

Problem-solving

Interpersonal skills

English fluency

Spanish proficiency

SAP/ERP familiarity

Educación

Bachelor's Degree in Electrical Engineering

Herramientas

SAP

ERP systems

Microsoft Office

Descripción del empleo

Eaton is seeking a Customer Service Engineer to support explosion-proof electrical equipment and power distribution solutions across Spain and selected export markets. This 100% remote role makes you the main contact for projects, quotations, orders and delivery follow-up, coordinating with sales, engineering and operations teams across Europe.

You will review specifications, coordinate with engineering and manufacturing, manage orders from receipt to delivery, and provide technical guidance