Remote Customer Service Engineer – Explosion-Proof Electricals

Cronoshare.Com; Barcelona; Remote; EUR 50,000 - 75,000; Full time

Benefits offered by this job

100% remote work

Annual mentoring program

Eaton University

Career development opportunities

Inclusive culture and onboarding

Job summary

Eaton seeks a Customer Service Engineer for its explosion-proof product lines. This fully remote role supports industrial customers across Spain and select export markets, serving as the main contact through project lifecycles and handling technical quotations, orders, and delivery follow-ups.

You will collaborate with engineering, operations, and sales teams across Europe to ensure a seamless customer experience and drive continuous improvement in service quality.

Qualifications

• Bachelor's degree in Electrical Engineering or related technical discipline.
• Minimum 3 years in technical customer support or project coordination.
• Experience with engineered-to-order products in industrial markets.

Responsibilities

• Review specifications to prepare accurate technical and commercial quotations.
• Coordinate with engineering/manufacturing to translate requirements into solutions.
• Manage customer orders from receipt to delivery with regulatory compliance.

Skills

Electrical/electronics knowledge

Technical documentation interpretation

Customer relationship management

Project coordination

Order management

Cross-functional collaboration

Spanish and English fluency

SAP/ERP experience

Education

Bachelor's degree in Electrical Engineering

Industrial/ Electromechanical optional

Tools

SAP ERP

MS Office

Job description

Eaton seeks a Customer Service Engineer for its explosion-proof product lines. This fully remote role supports industrial customers across Spain and select export markets, serving as the main contact through project lifecycles and handling technical quotations, orders, and delivery follow-ups.

You will collaborate with engineering, operations, and sales teams across Europe to ensure a seamless customer experience and drive continuous improvement in service quality.