Remote Customer Service Engineer – Explosion-Proof Electrical

Anco; Lérida; Remote; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Mentoring program

Career development

Inclusive culture

Global opportunities

Job summary

Eaton is seeking a Customer Service Engineer to support the Crouse-Hinds / CEAG business across Spain and selected export markets. This is a 100% remote role, acting as the primary contact throughout the project lifecycle and handling technical quotations and order execution.

You will collaborate with engineering, manufacturing, and sales teams to ensure customer requirements are met, provide regular updates, and drive on-time delivery.

Qualifications

• Bachelor's degree in electrical/electromechanical engineering or related field.

Responsibilities

• Review customer specifications and prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage orders from receipt through delivery ensuring technical accuracy and regulatory compliance.
• Serve as the primary contact with customers, providing updates on status, lead times and delivery schedules.
• Support sales by handling quotation follow-up and driving opportunity conversion.
• Provide product support for catalog materials related to explosion-proof equipment and power distribution.

Skills

Electrical engineering

Technical knowledge

Customer focus

Communication skills

Project coordination

Multilingual: Spanish/English

Education

Bachelor's Degree in Electrical Engineering

Tools

SAP

ERP systems

Job description

Eaton is seeking a Customer Service Engineer to support the Crouse-Hinds / CEAG business across Spain and selected export markets. This is a 100% remote role, acting as the primary contact throughout the project lifecycle and handling technical quotations and order execution.

You will collaborate with engineering, manufacturing, and sales teams to ensure customer requirements are met, provide regular updates, and drive on-time delivery.