Remote Customer Service Engineer – Explosion-Proof Electrical

Cronoshare.Com; Barcelona; Remoto; EUR 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentoring program

Eaton University

Career development opportunities

Inclusive culture

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support the Crouse-Hinds / CEAG business from a 100% remote setup across Spain and selected export markets in Europe. You will manage projects from quotes to delivery, coordinate with engineering and manufacturing, and ensure customer satisfaction throughout the lifecycle.

Ideal candidates have a technical engineering background, strong communication skills, and experience with ERP systems. This role offers growth in a global, inclusive environment.

Competenze

• Bachelor's degree in Electrical/Industrial/Electromechanical engineering.
• At least 3 years in technical customer support or project coordination.
• Experience with engineered-to-order products in industrial markets.
• Experience supporting industrial customers with multiple stakeholders.

Mansioni

• Review specifications to prepare technical and commercial quotations.
• Coordinate with engineering/manufacturing to translate requirements.
• Manage orders from receipt to delivery, ensuring accuracy and compliance.
• Serve as primary contact with customers during project execution.
• Support sales with quotation follow-up and opportunity conversion.
• Provide technical guidance for catalog material on explosion-proof equipment.
• Coordinate drawings, clarifications, and communications across teams.
• Build relationships with customers, distributors, and sales.
• Collaborate with international teams across Europe.
• Contribute to continuous improvements of customer experience and efficiency.

Conoscenze

Technical understanding

Technical documentation

Customer-focused

Communication skills

Organization

Collaboration

Problem solving

Remote work

SAP knowledge

MS Office

Formazione

Bachelor's Degree in Electrical/Industrial/Electromechanical Engineering or related

Strumenti

SAP

ERP systems

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support the Crouse-Hinds / CEAG business from a 100% remote setup across Spain and selected export markets in Europe. You will manage projects from quotes to delivery, coordinate with engineering and manufacturing, and ensure customer satisfaction throughout the lifecycle.

Ideal candidates have a technical engineering background, strong communication skills, and experience with ERP systems. This role offers growth in a global, inclusive environment.