Remote Customer Service Engineer-Explosion-Proof Electrical

Cronoshare.Com; Barcelona; A distancia; EUR 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusion & Diversity commitment

Eaton University

Mentoring program

Learning and career development

Structured onboarding

Descripción de la vacante

Eaton is seeking a Customer Service Engineer to join the Crouse-Hinds / CEAG business. This high-technical, customer-facing role is remote across Spain and selected export markets, coordinating orders, quotations and delivery follow-ups with engineering and sales teams.

You will support catalog material for explosion-proof electrical equipment and power distribution solutions, interacting with customers and internal stakeholders in an international matrix organization.

Formación

• Bachelor's degree in Electrical Engineering or related technical discipline.
• 3+ years in technical customer support, project coordination or order management.
• Experience with engineered-to-order products in industrial markets.
• Fluent in Spanish and English; French is a plus.

Responsabilidades

• Review specifications to prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage customer orders for catalog material from receipt to delivery.
• Serve as primary contact during project execution with regular updates.
• Support sales by following up on quotations and driving opportunities.
• Provide technical guidance for catalog material related to explosion-proof equipment.
• Coordinate drawings, clarifications and project communications with stakeholders.
• Build relationships with customers and distributors to ensure satisfaction.
• Collaborate with international teams across Europe to ensure seamless service.

Conocimientos

Electrical products knowledge

Technical drawings interpretation

Customer focus

Communication

Organization

Global teamwork

Problem solving

Remote work

SAP

MS Office

Educación

Bachelor's in Electrical Engineering

Herramientas

ERP systems (SAP)

Descripción del empleo

Eaton is seeking a Customer Service Engineer to join the Crouse-Hinds / CEAG business. This high-technical, customer-facing role is remote across Spain and selected export markets, coordinating orders, quotations and delivery follow-ups with engineering and sales teams.

You will support catalog material for explosion-proof electrical equipment and power distribution solutions, interacting with customers and internal stakeholders in an international matrix organization.