Remote Customer Service Engineer, Explosion-Proof Electrical

Generalitat De Catalunya; Barcelona; A distancia; EUR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentoring program

Eaton University

Career development opportunities

Global exposure

Descripción de la vacante

Eaton is seeking a Customer Service Engineer for its Crouse-Hinds / CEAG line. This remote, highly technical role supports industrial customers across Spain and select export markets.

You will manage projects, quotations, orders, and delivery follow-ups, collaborating with engineering, manufacturing, and sales teams across Europe. Ideal candidates hold a Bachelor’s in Electrical/Industrial Engineering with 3+ years in technical customer support or project coordination.

Formación

• Bachelor's degree in Electrical/Industrial/Electromechanical engineering.
• Minimum 3 years in technical customer support or project coordination.
• Experience with engineered-to-order products in industrial markets.
• Fluent Spanish and English; French is a plus.

Responsabilidades

• Review customer specifications and prepare accurate technical and commercial quotations.
• Coordinate with engineering/manufacturing to translate requirements into solutions.
• Manage orders from receipt to delivery, ensuring technical accuracy and compliance.
• Serve as primary contact during project execution with regular updates on status and schedules.
• Support sales with quotation follow-up and opportunity tracking.
• Provide technical guidance for catalog materials related to explosion‑proof equipment and power distribution.

Conocimientos

Electrical engineering

Project coordination

Customer service

Communication

Multi-stakeholder management

Remote collaboration

SAP

MS Office

Educación

Bachelor's degree in Electrical/Industrial/Electromechanical engineering

Herramientas

ERP systems (SAP)

Descripción del empleo

Eaton is seeking a Customer Service Engineer for its Crouse-Hinds / CEAG line. This remote, highly technical role supports industrial customers across Spain and select export markets.

You will manage projects, quotations, orders, and delivery follow-ups, collaborating with engineering, manufacturing, and sales teams across Europe. Ideal candidates hold a Bachelor’s in Electrical/Industrial Engineering with 3+ years in technical customer support or project coordination.