Remote Customer Service Engineer – Explosion-Proof Electrical

Cronoshare.Com; Barcelona; Remoto; EUR 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentoring program

Career development opportunities

Inclusive culture

Induction and onboarding

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds / CEAG business in a 100% remote role. You will engage with industrial customers across Spain and selected export markets, handling orders, technical support, and project coordination.

You will collaborate with sales, engineering, and manufacturing teams across Europe to ensure accurate specifications, timely deliveries, and high customer satisfaction. Fluent Spanish and English are required, with French a plus.

Competenze

• Bachelor’s degree in Electrical/Industrial/Electromechanical engineering.
• Minimum 3 years in technical customer support, project coordination, or order management.
• Experience with technical or engineered-to-order products in industrial markets.
• Experience serving industrial customers with multiple stakeholders.

Mansioni

• Review specifications and prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements.
• Manage orders for catalog material from receipt to delivery.
• Serve as primary contact with customers for project execution and updates.
• Support sales with quotation follow-up and opportunity conversion.
• Provide technical guidance on explosion-proof equipment and power distribution.
• Coordinate drawings, clarifications, and communications with stakeholders.
• Build relationships with customers and distributors across Europe.
• Collaborate with international teams to improve customer experience.
• Contribute to continuous improvements in service quality.

Conoscenze

Electrical engineering

Technical interpretation

Customer focus

Communication skills

Organization

Cross-functional teamwork

Problem solving

Remote work

SAP knowledge

MS Office

Formazione

Bachelor's in Electrical Engineering

Strumenti

SAP ERP

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds / CEAG business in a 100% remote role. You will engage with industrial customers across Spain and selected export markets, handling orders, technical support, and project coordination.

You will collaborate with sales, engineering, and manufacturing teams across Europe to ensure accurate specifications, timely deliveries, and high customer satisfaction. Fluent Spanish and English are required, with French a plus.