Remote Customer Service Engineer – Explosion-Proof Electrical

Cronoshare.Com; Barcelona; Remoto; EUR 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work (100%)

Career development & mentoring

Inclusive culture & diversity

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds/CEAG in a 100% remote environment across Spain and select export markets. You will handle technical quotations, order management, and customer communications while collaborating with engineering, manufacturing, and sales teams across Europe.

Ideal candidates have a technical background, strong communication, and experience with ERP systems. Fluency in Spanish and English is required; French is a plus.

Competenze

• Bachelor's degree in a technical field required.
• Minimum 3 years in technical customer support, project coordination or order management.
• Experience with technical or engineered-to-order products in industrial markets preferred.
• Fluent Spanish and English; French a plus.

Mansioni

• Review customer specifications to prepare accurate technical and commercial quotations.
• Coordinate with engineering and manufacturing to translate requirements into solutions.
• Manage orders for catalog material from receipt through delivery with compliance.
• Act as primary contact for customers throughout project execution and provide updates.
• Support sales with quotation follow-up and opportunity progression.
• Provide technical guidance and product support for catalog material related to explosion-proof equipment.
• Coordinate drawing approvals and technical clarifications with internal teams.
• Build strong relationships with customers, distributors, and sales colleagues.
• Collaborate with international teams across Europe and continuously improve customer experience.

Conoscenze

Technical understanding of electrical/

Communication

Project coordination

Customer-centric

Organizational skills

Cross-functional collaboration

Proactive problem solving

Remote work readiness

Microsoft Office

Language skills: Spanish/English

Formazione

Bachelor's Degree in Electrical Engineering

Strumenti

SAP

Microsoft Office

Descrizione del lavoro

Eaton is seeking a Customer Service Engineer to support Crouse-Hinds/CEAG in a 100% remote environment across Spain and select export markets. You will handle technical quotations, order management, and customer communications while collaborating with engineering, manufacturing, and sales teams across Europe.

Ideal candidates have a technical background, strong communication, and experience with ERP systems. Fluency in Spanish and English is required; French is a plus.