Remote Customer Service Engineer – Explosion-Proof Systems
Generalitat De Catalunya
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Job summary
Eaton is seeking a Customer Service Engineer to support the Crouse-Hinds / CEAG business across Spain and select export markets. This fully remote role places you as the main contact for technical quotations, orders, and delivery follow-up, coordinating with engineering, manufacturing, and sales teams across Europe.
You will handle technical documentation, ensure regulatory compliance, translate customer requirements into solutions, and contribute to continuous service improvements in a highly
Qualifications
- Bachelor's degree in a technical field (Electrical/Industrial Engineering or related).
- Minimum 3 years in technical customer support, project coordination, or order management.
- Experience with engineered-to-order products in industrial markets.
Responsibilities
- Prepare accurate technical and commercial quotations from specifications.
- Coordinate with engineering/manufacturing to translate requirements into solutions.
- Manage orders from receipt to delivery with regulatory compliance.
- Act as primary contact for customers with project updates, lead times, and delivery schedules.
- Support sales with quotation follow-ups and opportunity conversion.
- Provide technical guidance for catalog material related to explosion-proof equipment and power distribution.
Skills
Education
Tools
Job description
Eaton is seeking a Customer Service Engineer to support the Crouse-Hinds / CEAG business across Spain and select export markets. This fully remote role places you as the main contact for technical quotations, orders, and delivery follow-up, coordinating with engineering, manufacturing, and sales teams across Europe.
You will handle technical documentation, ensure regulatory compliance, translate customer requirements into solutions, and contribute to continuous service improvements in a highly
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