Remote CSM for API & Data - Unlimited PTO

Jobgether; España; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation: €60,000–€90,

OTE

Fully remote work

Flexible hours

Unlimited vacation

Personal development support

Ownership and impact

Job summary

Jobgether is seeking a Technical Customer Success Manager based in Spain. You will manage onboarding, adoption, renewals, and expansion for API and data product clients in a remote-first setup. The role requires strong customer leadership, API understanding, and a commercial drive to grow customer value.

Join an international, fast-growing team and collaborate with Product, Sales, Support, Engineering, and Marketing to translate customer needs into practical improvements and business outcomes.

Qualifications

• At least 2 years in Technical Customer Success or equivalent.
• Experience with APIs or data products or related technical roles.
• Ability to discuss APIs, integrations, data flows; coding not required.
• Strong customer leadership, ownership, and problem-solving.
• Clear, concise communication with English proficiency.
• Commercial mindset to identify value growth opportunities for customers.
• Self-motivated, proactive, and able to work in a fast-moving environment without a fixed playbook.
• Fluent written and spoken English.

Responsibilities

• Own a portfolio of API and data product customers and drive adoption and long-term growth.
• Lead onboarding, integrations, and customer success plans with milestones and next steps.
• Coordinate with Product, Sales, Support, Engineering, and Marketing to deliver value.
• Identify risks early and develop plans to improve adoption and retention.
• Balance renewals, expansions, and revenue retention across accounts.
• Represent customer needs internally and translate insights into actionable improvements.

Skills

Technical Customer Success

Account Management

APIs & data products

Relationship management

Commercial mindset

Tools

Vitally

Notion

Intercom

Stripe

FullStory

Calendly

Job description

Jobgether is seeking a Technical Customer Success Manager based in Spain. You will manage onboarding, adoption, renewals, and expansion for API and data product clients in a remote-first setup. The role requires strong customer leadership, API understanding, and a commercial drive to grow customer value.

Join an international, fast-growing team and collaborate with Product, Sales, Support, Engineering, and Marketing to translate customer needs into practical improvements and business outcomes.