Remote Audio & Video Editor for Podcasts

Guess?, Llc.; Cuenca; Remote; EUR 52,000 - 66,000; Full time

Job summary

Medtronic is seeking a highly capable Remote Technical Services Specialist to support the Hugo robotic system and the DS1 AI-powered platform. You will assist Health Care Professionals, Start-up Specialists and Field Service Engineers from a fully remote role across the EMEA region, resolving complex technical issues with clear communication.

Join a global leader in healthcare technology and contribute to life-changing outcomes.

Qualifications

• Bachelor’s or master’s degree in biomedical, electrical or mechanical engineering or equivalent.
• Fluency in Portuguese, English and Italian (C1/C2).
• Experience with robotics or motion control in a capital equipment environment.
• Strong analytical and problem-solving skills with ability to explain technical issues.

Responsibilities

• Provide remote technical support for the Hugo robotic system and DS1 to HCP, SUS and FSE.
• Drive escalation processes and initiate field service when needed.
• Collaborate with other technicians to troubleshoot complex requests.
• Perform technical activities with ownership of continuous improvements.

Skills

Portuguese fluency

English fluency

Italian fluency

Robotics experience

Analytical thinking

Problem solving

Education

Biomedical/Electrical/Mechanical engineering degree

Job description

Medtronic is seeking a highly capable Remote Technical Services Specialist to support the Hugo robotic system and the DS1 AI-powered platform. You will assist Health Care Professionals, Start-up Specialists and Field Service Engineers from a fully remote role across the EMEA region, resolving complex technical issues with clear communication.

Join a global leader in healthcare technology and contribute to life-changing outcomes.