Premium Conference Concierge — On-Site Event Coordinator

Hyatt Hotels Corporation; Bellprat; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Complimentary and discounted stays at

Free Headspace subscription

Daily staff meals

Paid annual leave

Learning and development programs

Job summary

Grand Hyatt Barcelona is seeking a Conference Concierge to join the Meetings & Events team. You will be the on-site contact for meeting planners, coordinating with hotel departments to ensure flawless conferences, meetings, and social events.

The role requires hospitality experience, fluency in Spanish and English, strong organizational and communication skills, and the ability to work rotating schedules. Legal work authorization in Spain is required.

Qualifications

• Previous experience in hospitality, events, banqueting, meetings and conferences, or another guest-facing environment is preferred.
• Legal authorization to work in Spain.
• Fluent Spanish and English; additional languages will be valued.

Responsibilities

• Act as the main on-site contact for meeting planners, event organizers, and conference delegates.
• Coordinate event operations with Banquets, Kitchen, Stewarding, Housekeeping, Engineering, Audio Visual, and other hotel departments.
• Review event spaces before and during each function to ensure they meet client requirements and Hyatt standards.
• Monitor event setup, service, and breakdown to support a smooth and efficient operation.
• Respond promptly and professionally to client requests, last-minute changes, and operational challenges.
• Coordinate event signage, meeting materials, room arrangements, and other logistical requirements.
• Maintain accurate event information and communicate relevant updates across departments.
• Anticipate client and guest needs, providing proactive solutions throughout the event.
• Build positive relationships with clients and contribute to their overall satisfaction.
• Represent Grand Hyatt Barcelona with professionalism, warmth, and exceptional service.

Skills

Fluent Spanish

Fluent English

Communication skills

Organizational skills

Teamwork

Multi-tasking

Job description

Grand Hyatt Barcelona is seeking a Conference Concierge to join the Meetings & Events team. You will be the on-site contact for meeting planners, coordinating with hotel departments to ensure flawless conferences, meetings, and social events.

The role requires hospitality experience, fluency in Spanish and English, strong organizational and communication skills, and the ability to work rotating schedules. Legal work authorization in Spain is required.