Conference Concierge

Hyatt Hotels Corporation; Bellprat; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Complimentary and discounted stays at

Free Headspace subscription

Daily staff meals

Paid annual leave

Learning and development programs

Job summary

Grand Hyatt Barcelona is seeking a Conference Concierge to join the Meetings & Events team. You will be the on-site contact for meeting planners, coordinating with hotel departments to ensure flawless conferences, meetings, and social events.

The role requires hospitality experience, fluency in Spanish and English, strong organizational and communication skills, and the ability to work rotating schedules. Legal work authorization in Spain is required.

Qualifications

• Previous experience in hospitality, events, banqueting, meetings and conferences, or another guest-facing environment is preferred.
• Legal authorization to work in Spain.
• Fluent Spanish and English; additional languages will be valued.

Responsibilities

• Act as the main on-site contact for meeting planners, event organizers, and conference delegates.
• Coordinate event operations with Banquets, Kitchen, Stewarding, Housekeeping, Engineering, Audio Visual, and other hotel departments.
• Review event spaces before and during each function to ensure they meet client requirements and Hyatt standards.
• Monitor event setup, service, and breakdown to support a smooth and efficient operation.
• Respond promptly and professionally to client requests, last-minute changes, and operational challenges.
• Coordinate event signage, meeting materials, room arrangements, and other logistical requirements.
• Maintain accurate event information and communicate relevant updates across departments.
• Anticipate client and guest needs, providing proactive solutions throughout the event.
• Build positive relationships with clients and contribute to their overall satisfaction.
• Represent Grand Hyatt Barcelona with professionalism, warmth, and exceptional service.

Skills

Fluent Spanish

Fluent English

Communication skills

Organizational skills

Teamwork

Multi-tasking

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a passionate, service-oriented, and highly organized Conference Concierge to join our Meetings & Events team.

As a Conference Concierge, you will be the main on-site point of contact for meeting planners and event organizers, coordinating closely with the hotel’s operational departments to ensure every conference, meeting, incentive, gala, or social event runs smoothly from start to finish.

If you are passionate about hospitality, enjoy working in a dynamic environment, and take pride in creating seamless and memorable experiences, this is an exciting opportunity to develop your career within a world-class luxury hospitality brand.

What You Will Do

• Act as the main on-site contact for meeting planners, event organizers, and conference delegates.
• Coordinate event operations with Banquets, Kitchen, Stewarding, Housekeeping, Engineering, Audio Visual, and other hotel departments.
• Review event spaces before and during each function to ensure they meet client requirements and Hyatt standards.
• Monitor event setup, service, and breakdown to support a smooth and efficient operation.
• Respond promptly and professionally to client requests, last-minute changes, and operational challenges.
• Coordinate event signage, meeting materials, room arrangements, and other logistical requirements.
• Maintain accurate event information and communicate relevant updates across departments.
• Anticipate client and guest needs, providing proactive solutions throughout the event.
• Build positive relationships with clients and contribute to their overall satisfaction.
• Represent Grand Hyatt Barcelona with professionalism, warmth, and exceptional service.

Qualifications

What We're Looking For

• Previous experience in hospitality, events, banqueting, meetings and conferences, or another guest-facing environment is preferred.
• Fluent Spanish and English; additional languages will be valued.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage different priorities and remain calm in a dynamic environment.
• Proactive, flexible, and solution-oriented attitude.
• Strong teamwork skills and the ability to collaborate with different hotel departments.
• Availability to work rotating schedules, including evenings, weekends, and public holidays, according to business needs.
• Legal authorization to work in Spain.

What You'll Love About Us

• The opportunity to develop your career with one of the world’s leading hospitality brands.
• Access to Hyatt’s global learning and development programs.
• Complimentary and discounted stays at Hyatt hotels worldwide through Hyatt colleague programs.
• Free Headspace subscription to support wellbeing and mindfulness.
• Daily staff meals during working hours.
• Paid annual leave and additional employee benefits in accordance with company policy.
• A collaborative and inclusive workplace culture focused on growth and development.
• Exposure to luxury hospitality standards and internationally recognized events.

Be Part of Something GRAND

Join Grand Hyatt Barcelona and become an essential part of creating exceptional experiences for guests and clients from around the world.

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